How do I create an account?
  1. Go to the MyCommynityHub page here. 
  2. Click Create Account.
  3. Enter all required information. A valid email address is required to create an account.
  4. Click Create Account.

To request a withdraw or refund from a registration:

  1. Open the menu on the left-hand side of the page.
  2. Click My Registrations – you will see a list of all your registrations.
  3. Click the Request a Refund/Withdrawal button on the bottom right-hand corner of the registration you want to refund/withdraw.
  4. A request will automatically be sent to the Service Provider.
  1. Login to your MyCommunityHub account.
  2. Find a service you’d like to attend.
  3. Click the Add To Wishlist button of the registration.
  1. Click on Sign In.
  2. Click on the Forgot your Password and enter the email address you created the account with, and a temporary password will be emailed to you right away. Please check your junk mail if you don’t get a temporary password in your inbox.
  1. We recommend you create only one account, so all your receipts are kept in one place. You can update all the information to the account from your account options, if you need to remove anyone from the profile, please email support@mycommunityhub.ca with the details.

    Only create accounts for those who are registering, unless the participant is under 18 years old – if so, enter information of a parent first then add the child to the account.

  1. To register for anything, you first need to create a MyCommunityHub account.

    Once you are logged in to your account you can find what you are looking for. You can filter in a variety of ways: by keyword, registration name or number, location, Service Provider etc. When you know what you want to register for click Add to Cart and you will be taken through the registration process.

  1. If an activity is full, you may have the option to be placed on a waiting list. You will be contacted if a space opens up. If we are unable to connect with you, your space will be given to the next customer on the waiting list. Not all registrations have a waiting list.

  1. Login to your MyCommunityHub account. 
  2. Open the menu on the left-hand side of the page.
  3. Click My Registrations.
  4. You will see a List View, Map View and Calendar View option.
  5. Select Calendar View.
  6. If you have multiple participants on your account, you may filter by participant. Click the Filters Icon and under My Participants select the participant you want.
  1. Login to your MyCommunityHub account.
  2. Open the menu on the left-hand side of the page.
  3. Click My Transaction History.
  4. You will see all the transactions for your account.
  5. To view a receipt, click the specific Receipt ID and it will open in a new tab.
  6. You can also email your receipt by clicking on the View Details button, then clicking the Send By Email button.
  1. Login to your MyCommunityHub account.
  2. Open the menu on the left-hand side of the page.
  3. Click My Participants.
  4. Click Add New Participant.
  5. Enter all mandatory information.
  6. Click Add New Participant.